Background Reading > Terms and Conditions

Last update: 27.06.2018

Foreword

Please read these terms and conditions (or “Terms and Conditions”) carefully before using our Website. By registering on the Website or by visiting the Player Account, Players accept and agree to these Terms and Conditions and the Privacy Policy.
The Terms and Conditions and the Privacy Policy are published on the Website and may be changed at any time. The new version of these Terms and Conditions will take effect immediately upon the next visit or login on the Website.

The Website enables Players to place Bets on the results of official or state-run lotteries such as the American MUSL Powerball, the pan-European LAE Euromillions and many others.

These Terms and Conditions (https://www.lottoland.com.au/terms) only apply to Players that are resident in Australia. All other players will be subject to the terms and conditions at https://www.lottoland.com/en

Role of Lottoland

Lottoland is responsible for the operation of the Website, the Player Accounts, the placing and acceptance of Bets on the results of Underlying Lotteries, taking Players’ Stakes and forwarding of Winnings to the Players within the scope of these Terms and Conditions.

Lottoland acts as a bookmaker, determines the odds, calculates the Winnings and is responsible for the payment of Winnings and pays out the Winnings. Through complex hedging measures and instruments (both financial instruments and the purchase of actual entries into the underlying lotteries), Lottoland guarantees the payout of all jackpots and Winnings offered on the Website.

Contracts

At the time of registration, the Player enters a contract with Lottoland in relation to the use of the Website, the set up and the management of their Player Account, the placing of Bets, the payment of the Player’s Stakes and the payout of Winnings to the Player. When Lottoland accepts a Player’s Bet, the Player enters a contract with Lottoland regulating the terms and conditions for all Bets accepted, the rules of the games offered by Lottoland as well as the payout of Winnings

Stakes and Fees

For Bets, the Player pays Lottoland a stake which is fully claimed by Lottoland acting as a bookmaker. The player does not have to pay any fees for Lottoland’s services.

The introduction, namely all provisions above and the definitions contained below, apply to the entirety of these Terms and Conditions.

Definitions

“Affiliated Company” – another company which is licensed to accept bets on lotteries and has entered an agreement with Lottoland. EU Lotto is currently the only Affiliated Company.

“Bank Account” – the bank account of a commercial credit institution provided by the Player and linked to the Player Account.

“Bank Card” – a prepaid, debit or credit card or any other card with a payment- and/or credit function and used as a payment method.

“Bet” – a bet accepted by Lottoland on the outcome of a certain real event, for example the result of a certain lottery, as offered by the Website and submitted directly or indirectly, via internet, telephone or other channels.

“DoubleJackpot” – an additional option that a Player can select on the Virtual Play Slip which doubles the Player’s entitlement to Winnings. On one Virtual Play Slip, only either the option DoubleJackpot or NumberShield can be played.

“EU Lotto” – EU Lotto Ltd, a company which is officially licenced by the Government of Gibraltar to accept Bets on lotteries (licence number RGL 066) and to offer Casino-style products (licence number RGL 085). EU Lotto is also officially licensed by the UK Gambling Commission to offer Remote General Betting Standard - Real Event and Casino activities under licence number 38991. EU Lotto acts as a bookmaker, determines the odds, is responsible for the payment of Winnings and pays out the Winnings in Gibraltar to Lottoland for distribution to Players. EU Lotto’s registered company number is 109514 (REID GICO 109514-83).

“Excluded List“ - any person citizen of or resident in a country currently listed by the Financial Action Task Force as posing a risk to the international financial system, in February 2018 published at http://www.fatf-gafi.org/publications/high-riskandnon-cooperativejurisdictions/documents/fatf-compliance-february-2018.html; any person listed on the financial sanctions list of HMRC, in February 2018 published at http://hmt-sanctions.s3.amazonaws.com/sanctionsconlist.htm; any person citizen of or resident in the United States of America.

“Jackpot” – in the case of a Bet, the maximum possible Winnings at Lottoland in respect to the underlying draw of the relevant Prize Category/Prize Categories of the relevant Underlying Lottery or the sum thereof without the option DoubleJackpot.

“Lottoland” – Lottoland Australia Pty Ltd, an Australian Private Company (ABN 14 602 590 429, registered office address: Suite 501, 120 Sussex Street, Sydney NSW 2000). Lottoland is officially licensed by the NT Government to accept bets on lotteries (licence number 602590429). Lottoland acts as a bookmaker, determines the odds, calculates and pays out the Winnings.

“Lottoland Betting Event” – draws of Underlying Lotteries that Lottoland offers Bets on.

“Lottoland-SpecialJackpot” or “SpecialJackpot” – the highest possible win in the highest Prize Category (without activation of the feature “DoubleJackpot”) communicated by Lottoland in regards to a Lottoland Betting Event, if that sum is higher than the published jackpot of the relevant Underlying Lottery.

“Lottoland Winning Bet” – a winning Bet for a Lottoland Betting Event, which was successfully submitted directly or indirectly, via Internet, telephone or other channels, and accepted by Lottoland, including possible winning Bets introduced through a third party to Affiliated Companies and then placed by a third party on behalf of the Player with the Affiliated Companies.

“NumberShield” – an additional option that a Player can select on the Virtual Play Slip which guarantees the Player’s entitlement to undivided Winnings in case of other winners. On one Virtual Play Slip, only NumberShield or DoubleJackpot can be played.

“Pay Out” – the amount, which the Underlying Lottery Operator of a Lottoland Betting Event has to pay out or has already paid out in respect to a correctly matched Bet of a relevant draw in a relevant Prize Category.

“Player” – a registered user of the Website.

“Player Account” – the notional account created by a Player on the Website through which the Player can place and pay Bets on the Website.

“Privacy Policy” – the valid policy published by Lottoland in respect of the use and storage of personal information, which is incorporated by reference into these Terms and Conditions.

“Prize Category” or “Prize Tier” – the amount of numbers correctly matched (including Super Numbers, Stars, Euro Numbers, Powerballs, Megaballs, Bonus Balls and/or others as applicable) which determines the prize category or tier in respect of the relevant draw of a Lottoland Betting Event, as announced in the official rules of the Underlying Lottery.

“Stake” – this refers to the sum of money the Player decides to bet in respect of a Bet and for a certain Virtual Play Slip, including any service fees.

“Type A Prize Category” – a Prize Category where the payout to the player depends on the number of Lottoland Winning Bets and Underlying Lottery Winning Tickets in that Prize Category, as defined in section 11.1..

“Type B Prize Category” – a Prize Category where the payout to the player depends on the number of Lottoland Winning Bets and Underlying Lottery Winning Tickets in that Prize Category, as defined in section 11.1..

“Type C Prize Category” – a Prize Category where the payout to the player is independent from the number of Lottoland Winning Bets and Underlying Lottery Winning Tickets in that Prize Category, as defined in section 11.1..

“Underlying Lottery” – a lottery that Lottoland offers bets on, such as the American MUSL Powerball and the pan-European LAE Euromillions.

“Underlying Lottery Jackpot” – the aggregate amount payable by the Underlying Lottery Operator in respect of all Underlying Lottery winning tickets in a Type A or Type B Prize Category in respect of the relevant draw of the Underlying Lottery, as announced by the Underlying Lottery Operator or, in a condition where no such winning tickets are announced, the amount that would have been payable by the Underlying Lottery Operator had there been a Underlying Lottery winning ticket in that Jackpot Prize Category in respect of the relevant draw.

“Underlying Lottery Operator” – the organisation that organises or co-organises the Underlying Lottery.

“Virtual Play Slip” – the electronic play slip on the Website to bet on a relevant Underlying Lottery.

“Website” – the Internet portal of Lottoland, which is accessible at www.lottoland.com.au and any related mobile applications.

“Winnings” – this refers to the amount of money to be paid to the Player in respect of a Lottoland Winning Bet.

Unless the context clearly requires a different understanding, words used in one genus are to be understood in another genus as well.


1. The Player

1.1.
Each Player warrants at all times that
· they have read, understood and agree to the Terms and Conditions;
· they are not under 18 years of age (under-age gambling is an offence);
· they are not resident in South Australia;
· they are aware that they might lose their Stake submitted via the Website;
· they are not depositing monies originating from criminal and/or other un-authorised activities;
· they will pay any taxes due on Winnings;
· they are not persons on the Excluded List;
· the details provided by them at the point of registration and payment respectively are complete, accurate and have not been stolen or lost;
· they are at the time of placing their Bet not a director, officer, or employee (or their spouse or dependant) of Lottoland or of one of the Lottoland Group companies or a contractor or service provider of any of the Lottoland Group who is deemed by Lottoland to be in a sensitive position;
· they are not restricted by limited legal capacity; and
· they only have one Player Account at Lottoland.

Lottoland is entitled to void a Bet at any time if the Player is found to be or have been in breach at any time of any of these warranties, (including, for the avoidance of doubt, even after a relevant draw has taken place which would have entitled the Player to certain Winnings except for a breach of these warranties).

1.2.
The Player needs to register on the Website in order to use all services or place Bets. Lottoland reserves the right to refuse the completion of the registration for any person.

1.3.
The Player may be required to provide the following data in the course of registration of a Player Account, depositing funds into the Player Account, placing or accepting a Bet or in relation to payout of Winnings: full name, residential address, gender, date of birth, email address, telephone number, payment method data as well as other information relevant or necessary for the realisation of services provided by Lottoland. Any personal information collected about, or provided by, the Player will be dealt with in accordance with Lottoland’s Privacy Policy, accessible at: https://www.lottoland.com.au/privacy.

Lottoland is required under the conditions of its Northern Territory licence and under the Anti-Money Laundering and Counter-Terrorism Act 2006 (Cth) to verify a Player’s age and identity when a Player opens an account or within 45 days after the opening of that account. By providing this data the Player grants Lottoland permission to verify the data provided, including the verification of their age, identity or other information provided, directly through Lottoland or through specialised third party providers. The Player acknowledges and agrees that Lottoland may: (a) request the Player to provide further information about or relevant to the Player which may be reasonably required to verify the Player or information about or relevant to the Player; (b) suspend, terminate or close a Player Account where the Player refuses to provide information reasonably requested by Lottoland.

The Player is responsible for ensuring that the information recorded in relation to their Player Account is complete, correct, up to date and accurate. The Player must inform Lottoland about any changes to the information provided, including but not limited to Bank Cards and Bank Accounts, by updating their Player Account. A Player may change or update their personal information and details at any time by accessing their Player Account on the Website.

Lottoland is not responsible for failure of payout due to non-provision of data by the Player, or the provision of missing, incorrect, incomplete or expired data. Lottoland is under no obligation to verify any data provided or to make contact with a Player to complete or change incorrect, incomplete or invalid data.

Lottoland is entitled to suspend the Player Account if identification verification is not completed within 45 days after opening of the Player Account. The Player acknowledges and agrees that if Lottoland is unable to verify the Player’s age and identity within that period, Lottoland is required to suspend the Player Account in accordance with these Terms and Conditions. The Player understands and agrees that, until the required information has been provided to Lottoland’s satisfaction, the Player will not be able to deposit or withdraw any funds into or from their Player Account, place any Bets or close their Player Account.

In any case where the Player is identified as not over 18 years of age, Lottoland must return any deposited funds and immediately close the Player Account for that person.

1.4.
The Player shall immediately inform Lottoland if their Bank Card or a comparable payment method, which they have specified on the Website, becomes lost, suspended or stolen; the same applies, if relevant passwords or confidential information has been submitted to third parties.

1.5.
Lottoland is entitled to request proof that a Player has authority to use any paying instrument which is linked to his account.


2. Player Account

2.1.
The Player provides an email address and a password in the course of registration. The Player may self-manage their data at any time through the relevant Player Account.

2.2.
Players are not permitted to have more than one Player Account at any one time. If an additional account or accounts are opened by a Player and/or Payment details are used in multiple Player Acounts, Lottoland will be entitled in its sole discretion to close any such accounts without notice. Lottoland shall be entitled to void any bets made by that Player.

2.3.
Lottoland shall be entitled in its sole discretion to define different minimum and maximum amounts for deposits and Stakes during a particular time period for a particular Player.

2.4.
The Player must keep their Player Account data (Player number, username and password) in a safe place in order to prevent unauthorised access. The Player is responsible for all activities and transactions conducted through their Player Account.

2.5.
The Player is neither authorised to grant third parties access to their Player Account nor to use third parties’ Player Accounts.

2.6.
It is the Players obligation to report suspected fraud or illicit use of their Player Account to Lottoland, and to take such steps as may be required in order to overcome it, such as by changing the password on the Player Account.

2.7.
The Player may close their Player Account permanently on the Website by using the facility My Account or by contacting the Lottoland Customer Service. Provided that the Player Account is not being closed as the result of a voluntary exclusion request, the pre-condition for closing the Player Account is that there are no open or running Bets linked to the relevant Player Account. In the case of closing as a result of a voluntary exclusion request, the Player Account must be closed immediately. If the Player closes his Account, it is at Lottoland’s discretion to allow the Player to register a new Player Account.

2.8.
The Player can see a list of all their active and expired Bets under the My Games section. A Bet is only considered accepted by Lottoland if the status of the play slip has the label „In Play“ or a status with an identical meaning. The order receipt confirmation sent by email or the status „Submitted“ or a status with an identical meaning only indicate that Lottoland has received the order for a Bet, not that it has been accepted. Only with a status like „In Play“ in the overview the Bet is considered accepted. In case that a Bet is not accepted, Lottoland will refund the value of this Bet to the Player.

2.9.
Lottoland is dedicated to providing its Players with an entertaining but safe and responsible gambling experience. Lottoland therefore provides a number of measures to assist Players who wish to take control of their gambling activity with Lottoland including temporary suspension, voluntary self-exclusion measures and deposit limit measures. Some of these responsible gambling measures are set out below. For further information and our full policies in relation to responsible gambling, including how a Player can seek help if they have concerns they may have a problem with gambling, please see Lottoland's Responsible Gambling Policy at: https://www.lottoland.com.au/player-protection.

The Player can lock their Player Account at any time for any reason, including if the Player wishes to voluntarily self-exclude themselves from placing Bets with Lottoland for a certain period of time (“Temporary Suspension“ or “Self-Exclusion”).

The Player may make a request for Temporary Suspension or Self-Exclusion by using the relevant online facility after logging into the Player Account on the Website, accessing the “My Account” section of the Player Account and clicking the “Edit” button next to account status. The Player may determine the duration of their Temporary Suspension or Self-Exclusion, however the minimum self-exclusion period is six (6) months.

Alternatively, the Player may choose to self-exclude voluntarily by following the self-exclusion process set up by the Northern Territory regulator at: https://nt.gov.au/industry/gambling/self-exclusion-from-a-sports-bookmaker-or-betting-exchange-operator. If the Player chooses to send a self-exclusion request through the Northern Territory process, the self-exclusion request will be applied by all gambling operators licensed in the Northern Territory (including Lottoland) in accordance with the Northern Territory licence conditions.

The Player understands and agrees that by choosing to self-exclude, their Player Account will be locked immediately and the Player will not be able to access their Player Account, use any of the products or services offered on the Website, deposit or withdraw any funds from their Player Account or place any Bets on the Website.

Subject to all necessary identity and account verification checks being made, any Bets which have been placed by the Player on draws which have not yet occurred will be declared void with immediate effect and any balance in the Player Account, including any amounts in relation to Bets placed on draws which have not yet occurred, will be returned to the Player.

During the Player's self-exclusion period, Lottoland will not send any marketing materials to the Player unless and until the Player has unlocked their Player Account following the expiry of the self-exclusion period. The Player may not unlock or reopen their Player Account until after the expiry of the selected self-exclusion period.

The reopening of Player Accounts that have been self-excluded is only possible after the expiry of the Self-Exclusion period. For reopening their Player Account at the end of the self-exclusion period, Players must contact Lottoland’s Customer Service. Any request to unlock a Player Account will be subject to a 24-hour waiting period


3. Placing of Bets

3.1.
The Player instructs Lottoland to accept Bets by filling out and submitting a Virtual Play Slip on the Website.

3.2.
After the Player has filled out the Virtual Play Slip, it is transferred to the Player’s shopping basket.

3.3.
The Player submits their Bet by providing their payment details and by clicking on the relevant and appropriate button in the shopping cart.

3.4.
Once the Bet is submitted, it cannot be amended or cancelled by the Player.

3.5.
Lottoland acknowledges receipt of the Player’s order by email. The Player may check the processing status of the relevant Bet at any time on the Website in their Player Account.


4. Payment and Accounts

4.1.
Betting or playing with a negative account balance is not possible.

4.2.
With a direct debit order and authorisation respectively, the Player entitles Lottoland or its appointees the authorisation to debit the relevant amount from the Bank Account provided by the Player.

4.3.
In case of a returned direct debit Lottoland may reject the acceptance of further payments. Lottoland is entitled to transfer claims against a Player, including possible additional but appropriate fees to a collection agency.

4.4.
Any third party bank and payment processing charges and fees are borne by the Player and Lottoland is entitled to debit the Player Account accordingly. This also applies to foreign exchange charges.

4.5.
Lottoland will credit payments from Players to Lottoland’s bank account immediately upon receipt of funds. The Player has to state their player number with all bank transfers.

4.6.
In case a payment to Lottoland from a Player Account of a Player is ceased, interrupted, returned or for any other reasons not finalised or in case that such payment is cancelled afterwards or theft or fraud is obvious in this regard, Lottoland shall be entitled to debit the relevant amounts including possibly existing additional fees imposed to Lottoland.

4.7.
The credit balance of a Player’s Account does not bear interest.

4.8.
The Player can directly withdraw funds that constituted Winnings under the My Transactions section. In order to mitigate money laundering and fraud, funds from unspent deposits can only be withdrawn by contacting Customer Support. Under no circumstances will a Player be able to withdraw any bonus funds in his Player Account.

4.9.
A Player can only withdraw funds to a bank account in the name of the Player Account holder.

4.10.
The credited amount deposited by the Player and the payable credit balance on the Player Account respectively are held in a bank account in the name of Lottoland and are not subject to any particular escrow or mechanisms for protection in the event of insolvency.

4.11.
Lottoland is entitled to debit the Player Account with appropriate expenses which refer to the costs incurred by Lottoland because of the execution of assignments from a Player or the execution of an order.

4.12.
Winnings are tax-free or non-taxable in many countries. The Player is primarily responsible for correct payment of taxes, duties and levies. In the event that Lottoland is required to pay any taxes, duties or levies directly to the regulatory authorities of a country in respect of a Player’s winnings, then it shall be entitled to deduct those from the Player’s Account or claim them from the Player accordingly.

4.13.
Lottoland shall be entitled to suspend a Player Account, if more than one year has passed since the last transaction of the Player. Prior to suspension Lottoland will make an effort to contact the Player via email or telephone. In case Lottoland is unable to reach the Player within four weeks and cannot specify their bank details for the transfer of a possibly remaining balance, the Player’s claim to this balance expires. Lottoland is entitled to use the remaining balance at their discretion including, and not exclusive of, a donation to a charitable organisation.


5. Rights of Lottoland

5.1.
Lottoland shall be entitled to suspend the relevant Player Accounts and Players from the use of the Website with immediate effect, if Lottoland believes that a Player does not meet the requirements named in these Terms and Conditions. In addition, Lottoland shall be entitled to suspend the relevant Player Accounts and Players from the use of the Website, if Lottoland believes that: i. the Player has provided false or misleading information in connection with their Player Account, any payment methods or otherwise in connection with the Website and the services available through it; ii. the Player maintains more than one Player Account; iii. the Player is involved in any fraud-related activities; iv. the Player is in breach of any other substantial provision of these Terms and Conditions; v. the Player has used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes including but not limited to if Lottoland has reasonable suspicion that a Player is abusing or attempting to abuse a bonus, offer or other promotion form or taken advantage of any software or system bug or failure; vi. any of the events referred to in this clause may have occurred or are likely to occur; vii. required by law or if requested to do so by the police, by any regulatory authority or by court, in addition, Lottoland shall be entitled to suspend the relevant Player Accounts and Players from the use of the Website, if Lottoland believes that (i) any details of the Bank Account or Bank Card were, or have become, incorrect or the card is reported as lost or stolen or becomes the subject of fraud, (ii) Lottoland receives a negative appraisal of creditworthiness for a Player or any direct debit collection due from a Player is returned for reasons attributable to the Player, (iii) the Player has used a payment instrument without the owners approval; or (iv) the Player has allowed a third party to place Bets using their Player Account.

5.2.
During the period of any suspension of a Player Account the Player will be prevented from accessing or using their Player Account; in addition, Lottoland may investigate the event that gave rise to the suspension and Lottoland will be entitled (but shall not be obliged) to require that the relevant Player provides all such identification documents as Lottoland reasonably requires.

5.3.
Should Lottoland determine that the event giving rise to suspension has occurred, Lottoland will be entitled to terminate the Player Account in question permanently and may choose to do so once any outstanding Stakes associated with that Player Account for future Bets expire or otherwise may at its discretion void such Bets issued or played. If the Stake was placed by a Player under 18 years of age, Lottoland shall void the relevant Bets in which case the Stake will be returned from Lottoland to that person's Bank Account and the Player Account will be closed.

5.4.
Should Lottoland determine that such a breach has not occurred, the suspension of the Player Account will be brought to an end.

5.5.
If Lottoland terminates a Player's use of the Website for any other reason, Lottoland will notify the relevant Player by email using the email address provided to Lottoland. In such circumstances, Lottoland shall refund the payable balance held on the Player Account to the Player, after both stakes and any fees incurred have been deducted, and Winnings for all the future and open Bets have been settled, using the Bank Account provided by the Player.

5.6.
Lottoland may withhold, delay or cancel any Winnings or Player’s funds from a Player if, Lottoland deems in its absolute discretion that (i) there may be chargebacks in respect of the relevant Player Account or between that Player and any affiliate of Lottoland, (ii) the Winnings stem directly from a chargeback or (iii) the Player has partaken in any form of bonus abuse, cheating, fraud or taken advantage of any software or system bug or failure.


6. Winnings

6.1.
Players may inform themselves with respect to Winnings on their Player Accounts on the Website. In addition, Lottoland may inform the Player with respect to Winnings by email, SMS/text message or in other ways. Information about Winnings can be provided in any currency.

6.2.
Lottoland transfers the Winnings to the Player Account of the Player after publication of the relevant Pay Outs and calculation of Winnings. The Players are entitled to either use their Winnings to pay for future Bets or request that Lottoland pay Winnings into a bank account in accordance with clause 4.2. above. For safety reasons, Lottoland may transfer amounts to a Player’s Bank Account or other bank account nominated by a Player, given that it is in accordance with clause 4.2. above, only after a copy of the front and back side of a valid identification document, whose information fits the name or maiden name, date of birth and address the Player has provided in the process of registration, has been received and accepted.

6.3.
Lottoland is authorised in its sole discretion to void the relevant Bets, if any of the following occur: (i) Lottoland was instructed by a Player to accept Bets only after the relevant deadline or after the start of the relevant draw and/or if Lottoland erroneously accepted an instruction to accept Bets on the Website after the relevant deadline or after the start of the relevant draw, (ii) Lottoland becomes aware of a genuine error in relation to that Bet or draw and is not able to contact the Player to correct the error or confirm the Bet before the deadline, (iii) Lottoland was instructed to accept a Bet by a Player who has provided false, incomplete or expired information in connection with their Player Account or otherwise in connection with the Website or the services available through it, (iv) Lottoland was instructed to accept a Bet by a Player who has been involved in any fraud-related activities in relation to the Bet, the operation of the Player Account or otherwise in connection with the Website or the services available through it, (v) Lottoland was instructed to accept a Bet by a Player who was, at the time of placing the Bet, less than 18 years old, (vi) the Player maintains more than one Player Account, (vii) in conjunction with any draw, fraud and/or technical and/or human error or unwarranted influence was found, (viii) the draw is declared by an organiser or co-organiser as being invalid or (ix) Lottoland deems in its absolute discretion that a Player has partaken in any form of bonus abuse, cheating, fraud or taken advantage of any software or system bug or failure.

6.4.
Lottoland is only obliged to credit Winnings to a Player Account or comply with instructions from a player to pay Winnings into a bank account in accordance with clause 4.2. above if the Player is entitled to a Winning.

6.5.
For Winnings in any Prize Category, Lottoland may require additional documents such as certified copies of a proof of identity and address, regardless of whether such proof was provided to Lottoland previously. All requested and required documents must be provided by the Player no later than 12 weeks after the date of the draw of the relevant Underlying Lottery or the Winnings shall be forfeit.


7. Other Rights

Lottoland reserves the right, i. to set off against a Player's Winnings the amount of any unpaid Bets owed by that Player to Lottoland or any affiliate; ii. to terminate, vary or suspend any Player Account, immediately and without prior notice, for any other reason at Lottoland’s sole discretion; and iii. to require that the relevant Player provide identification documents in order to enable Lottoland to satisfy itself as to the validity of Player Account details and the Player’s entitlement to the Winnings in accordance with these Terms and Conditions. Lottoland may withhold payment of Winnings until any such matter has been solved entirely.


8. Website, Links and Banners

8.1.
Lottoland reserves the right to make changes or corrections to, suspend or discontinue any aspect of the Website and the content or services or products available through it. Such changes shall not be applied retrospectively and in the event that such changes affect live Bets, Lottoland shall be entitled to void such Bets and the Stakes shall be repaid to the Player Account.

8.2.
The Player acknowledges and agrees that Lottoland is not responsible, and the Player will not hold Lottoland liable, for the content on any promotional links or advertising banners of third party advertisers and the Player takes sole responsibility for accessing, using or relying on those links or banners.

8.3.
Players must not misuse the Website by introducing viruses, Trojans, worms, or other material that is malicious or harmful. Lottoland will not be liable for any loss or damage to any Player caused by a distributed denial-of-service attack, viruses or other harmful material that may infect a Player's computer equipment, computer programs, data or other material while using the Website or any website linked to it.

8.4.
While Lottoland endeavours to ensure that the information on this Website is correct, Lottoland does not warrant the accuracy or completeness. The Website may contain errors or inaccuracies, or information that is out of date.

8.5.
The contents of this Website (including these Terms and Conditions) are protected by international copyright laws and other intellectual property rights. The owner of these rights is Lottoland, its affiliates or other third party licensors. All products and company names and logos mentioned on this Website are the trademarks, service marks or trading names of their respective owners, including Lottoland. Players are permitted to print and download extracts from this Website only for their personal reference, and only provided that i. no documents or related graphics on this Website are modified in any way; ii. no graphics on this Website are used separately from accompanying text; and iii. the status of Lottoland (and of identified contributors) as the author of any material on this Website is acknowledged.

8.6.
Other than as set out above, no part of this Website may be reproduced or stored, modified, copied, republished, uploaded, posted, transmitted or distributed, by any means or in any manner, or included in any other website or in any public or private electronic retrieval system or service including, but not limited to, text, graphics, video, messages, code and/or software without Lottoland’s express prior written consent.


9. Privacy Policy

9.1.
Lottoland endeavours to meet all statutory requirements with respect to the personal information of Players. The Privacy Policy (accessible at https://www.lottoland.com.au/privacy) shows more details in respect of the collection, use, disclosure and storage of the personal information.

9.2.
It is acknowledged and agreed that Lottoland may record all conversations involving discussions relating to Bets, complaints or disputes, regardless of the medium.


10. Bets on lotteries

10.1.
Lottoland will accept Bets placed with it by the Player, if instructions to accept those Bets have been actioned by the Player.

Lottoland is not a lottery operator. With Lottoland, Players are betting on the results of the drawings of offical and/or state-run lotteries.

10.2.
At least one Bet per Virtual Play Slip has to be filled in. Every Bet is classified either as a separate Bet (“Normal Bet”) or as a combination of Bets (“Combo Bet”). In a Combo Bet, all possible combinations of the selected numbers are considered Normal Bets.

10.3.
Only the first player to choose the NumberShield option for a particular set of numbers will be entitled to the NumberShield. Only one player may enable NumberShield for a particular combination.

10.4.
Depending on the selected Lottoland Betting Event the Player may place a Bet for a certain duration (“Duration Bets”) and also extend the duration automatically (Subscription). Stakes for Duration Bets will be debited by pre-payment at the beginning of the relevant duration for all relevant draws for the selected duration.

10.5.
The Player may automatically extend Bets by selecting the “Subscription” option. Depending on the selected Lottoland Betting Event the Player may select a renewal period from 1 to 52 weeks. After this Subscription period has elapsed the Bets are renewed automatically for the selected period for withdrawal, if no notice of cancellation was received via the Player Account. The cancellation of a Subscription must be received by 23:59h of the day prior to the day the period for withdrawal ends. Stakes for following Duration Bets will be debited by pre-payment for every following period for withdrawal.

10.6.
The deadline for placing a Bet on the outcome of an Underlying Lottery is determined by the Underlying Lottery for each respective draw, and will be posted on the Website.

Valid Bets will be placed on the next relevant draw that takes place in the relevant Underlying Lottery, provided that they are placed before the respective deadline and provided that the Player has not selected something else on purpose. The deadline will be displayed on the Website. It is up to the Player to ensure that instructions are given to accept the Bet before the relevant deadline. For the avoidance of doubt, instructions to accept or the apparent acceptance of a Bet after the start of a specific Underlying Lottery draw or a draw that has actually occurred will not be valid, irrespective of any automatic confirmation, that may be generated via email or the Website, or irrespective of a wrong deadline displayed on the Website.

10.7.
The “When Jackpot is” feature will set Bets to enter on a particular Lottoland Betting Event only if the announced jackpot for the Underlying Lottery has reached or exceeded the specified “When Jackpot is” amount for the relevant draw.

10.8.
If a lottery draw does not take place or no draw result is published or officially announced, all valid Bets on that draw will stand for the rescheduled draw (or, if there is none, the next available relevant draw).

10.9.
Lottoland endeavours to ensure that all the jackpot values for lotteries offered on the Website are correct, but assumes no responsibility for errors contained in such information. Lottoland estimates the amount of future jackpots using certain assumptions, such as the current or future jackpot being won or rolled over, but is not liable for false assumptions, calculations or forecasts.

10.10.
Instead of using financial instruments to guarantee the payout of the jackpots and Winnings offered on the Website, Lottoland may also purchase actual entries into Underlying Lotteries. Lottoland may require winners for such entries to collect prizes directly from the Underlying Lottery Operator. In the event that Winnings for such entries incur any taxes, duties or levies, these are to be borne by the Player. Under no circumstances Lottoland will have any obligation to pay the Player an amount an Underlying Lottery Operator may fail to pay the Player in connection with any winnings for such entries.


11. Winnings for Bets on lotteries

11.1.
Lottoland calculates the Winnings for each Bet. The calculation is different per Underlying Lottery and Prize Category, the following table “Lottoland Betting Events Overview“ explains how each Prize Category can be achieved and which calculation method applies for it.