Background Reading > Terms and Conditions

Last update: 27.06.2017

Foreword

Please read these terms and conditions (or “Terms and Conditions”) carefully before using our Website. By registering on the Website or by visiting the Player Account, Players accept and agree to these Terms and Conditions and the Privacy Policy.
 The Terms and Conditions and the Privacy Policy are published on the Website and may be changed at any time. The new version of these Terms and Conditions will take effect immediately upon the next visit or login on the Website.

UK Players will be notified through the Website prior to their next login or via email when material changes are made. The new version of these Terms and Conditions will take effect immediately upon the next visit or login on the Website or as otherwise notified within the notification.

The Website enables Players to
a. place Bets on the results of official or state-run lotteries such as the American MUSL Powerball, the pan-European LAE Euromillions and many others; and
b. to participate in Instant Win Games operated by EU Lotto (not for Australian players as per The Interactive Gambling Act (2001)).

Brazilian and Polish Players only:
For Brazilian and Polish Players, the Website only enables Players to submit ticket orders related to official or state-run lotteries such as the American MUSL Powerball, the pan-European LAE Euromillions and many others („Ticket Order Service“). Lottoland can in its sole discretion and on behalf of the Player act as an agent and decide to either (i) directly or indirectly engage local representatives to purchase an actual lottery ticket or (ii) put the Player in a position as if they had played the underlying lottery as per the below Terms and Conditions.

Parties

“EU Lotto” – EU Lotto Ltd, a company which is officially licenced by the Government of Gibraltar to accept Bets on lotteries (licence number RGL 066) and to offer instant win products (including but not limited to casino-style games and scratchcards) (licence number RGL 085). EU Lotto is also officially licensed by the UK Gambling Commission to offer Remote General Betting Standard - Real Event and Casino activities under licence number 38991. EU Lotto’s registered company number is 109514 (REID GICO 109514-83).

Non-Australian Players:
“Lottoland” – Lottoland Ltd, a company founded and incorporated with Companies House (registered company number 109495) and based in Gibraltar (registered office address: Office Suite A, Ocean Village Promenade).

Australian Players only:
“Lottoland” – Lottoland Australia Pty Ltd, an Australian Private Company (ABN 14 602 590 429, registered office address: Suite 501, 120 Sussex Street, Sydney NSW 2000).

Roles of Lottoland and EU Lotto

Lottoland is responsible for the operation of the Website, the Player Accounts, the placing of Bets on the results of lotteries with EU Lotto, the organisation of purchases of Instant Win Games (see Foreword b.), the forwarding of the Players’ stakes to EU Lotto and the forwarding of Winnings from EU Lotto to the Players within the scope of these Terms and Conditions. When placing Bets in Gibraltar, Lottoland acts in the name and on behalf of the Player.

EU Lotto acts as a bookmaker, determines the odds, calculates the Winnings and is responsible for the payment of Winnings and pays out the Winnings in Gibraltar to Lottoland for distribution to Players. Through complex hedging measures and instruments (both financial instruments and the purchase of actual entries into the underlying lotteries), EU Lotto guarantees the payout of all jackpots and Winnings offered on the Website.

a. When submitting a Bet on the outcome of draws of lotteries, the Player instructs Lottoland to forward the Bet to EU Lotto for and on the Player’s behalf. EU Lotto will then act as a bookmaker for the Player.
b. When ordering an EU Lotto virtual Instant Win Game participation („IWG participation“), the Player instructs Lottoland to purchase an IWG participation from EU Lotto. Lottoland will then act as IWG participation intermediary for the Player and EU Lotto will act as IWG participation operator for the Player.

Contracts – Bets on Lotteries

When placing a Bet on lotteries, the Player enters two contracts:

a. At the time of registration or placement of an order, the Player enters a contract with Lottoland in relation to the use of the Website, the set up and the management of their Player Account, the placing of Bets for and on their behalf with EU Lotto in Gibraltar, the payment of the Player’s Stakes to EU Lotto and the payout of Winnings received from EU Lotto to the Player, which all take place in Gibraltar.
b. When Lottoland places a Bet with EU Lotto for and on their behalf, the Player enters a contract with EU Lotto. That contract regulates the terms and conditions for all Bets placed, the rules of the games offered by EU Lotto as well as the payout of Winnings

Contracts – Instant Win Games

When purchasing an IWG participation, the Player also enters two contracts:

a. At the time of registration or placement of an order, the Player enters a free contract with Lottoland in relation to the use of the Website, the set up and the management of their Player Account, the execution of the instruction to acquire an IWG participation on their behalf at EU Lotto, the payment of the purchase price to EU Lotto and the Winnings back to them.
b. When participating in an Instant Win Game, the Player buys a chance of winning from EU Lotto, the prizes for which are guaranteed by EU Lotto.

Stakes and Fees

For Bets and IWG participations, the Player pays Lottoland a stake which is fully claimed by EU Lotto and therefore fully forwarded from Lottoland to EU Lotto. The player does not have to pay any fees for Lottoland’s services.

Structure of these Terms and Conditions

The introduction, namely all provisions above and the definitions contained below, apply to the entirety of these Terms and Conditions, including sections one to three below.

The first section of these Terms and Conditions contains the contractual provisions of the legal relationship between the Player and Lottoland (“First Section – Specific Terms and Conditions of Lottoland”).

The second section of these Terms and Conditions contains the contractual provisions of the legal relationship between the Player and EU Lotto (“Second Section – Specific Terms and Conditions of EU Lotto”).

The third section of these Terms and Conditions contains general contractual provisions in respect of the legal relationship between both the Player and Lottoland as well as to the contract between the Player and EU Lotto (“ Third Section – General Terms and Conditions”).

Definitions

“Bank Account” – the bank account of a commercial credit institution provided by the Player and linked to the Player Account.

“Bank Card” – a prepaid, debit or credit card or any other card with a payment- and/or credit function and used as a payment method.

“Bet” – a bet on the outcome of a certain real event, for example the result of a certain lottery, as offered by the Website and submitted directly or indirectly, via internet, telephone or other channels.

“DoubleJackpot” – an additional option that a Player can select on the Virtual Play Slip which doubles the Player’s entitlement to Winnings. On one Virtual Play Slip, only either the option DoubleJackpot or NumberShield can be played.

“EU Lotto” – EU Lotto Ltd, a company which is officially licenced by the Government of Gibraltar to accept Bets on lotteries (licence number RGL 066) and to offer Casino-style products (licence number RGL 085). EU Lotto is also officially licensed by the UK Gambling Commission to offer Remote General Betting Standard - Real Event and Casino activities under licence number 38991. EU Lotto acts as a bookmaker, determines the odds, is responsible for the payment of Winnings and pays out the Winnings in Gibraltar to Lottoland for distribution to Players. EU Lotto’s registered company number is 109514 (REID GICO 109514-83).

“EU Lotto Winning Bet” – a winning Bet for an EU Lotto game, which was successfully submitted directly or indirectly, via Internet, telephone or other channels, and placed by Lottoland on behalf of the Player with EU Lotto, including possible winning Bets introduced through a third party to EU Lotto and then placed by a third party on behalf of the Player with EU Lotto.

„Excluded List“ - any person citizen of or resident in a country currently listed by the Financial Action Task Force as posing a risk to the international financial system, in April 2017 published at http://www.fatf-gafi.org/publications/high-riskandnon-cooperativejurisdictions/documents/fatf-compliance-february-2017.html; any person listed on the financial sanctions list of HMRC, in April 2017 published at http://hmt-sanctions.s3.amazonaws.com/sanctionsconlist.htm; any person resident in the United States of America.

„Instant Win Game“ or „IWG“ – a virtual, random number generator-based game offered and operated by EU Lotto, e.g. casino-style games and scratchcards.

“Jackpot” – in the case of a Bet, the maximum possible winning at Lottoland in respect to the underlying draw of the relevant Prize Category/Prize Categories of the relevant lotteries or the sum thereof without the option DoubleJackpot or, in the case of an Instant Win Game, the sum announced in the highest Prize Category.

“Lottoland” for Non-Australian Players – Lottoland Ltd, a company founded and incorporated with Companies House (registered company number 109495) and based in Gibraltar (registered office address: Office Suite A, Ocean Village Promenade).

“Lottoland” for Australian Players – Lottoland Australia Pty Ltd, an Australian Private Company (ABN 14 602 590 429, registered office address: Suite 501, 120 Sussex Street, Sydney NSW 2000).

“Lottoland-SpecialJackpot” or “SpecialJackpot” – the highest possible win in the highest Prize Category (without activation of the feature “DoubleJackpot”) communicated by Lottoland in regards to a EU Lotto game, if that sum is higher than the published jackpot of the relevant underlying lottery.

“NumberShield” – an additional option that a Player can select on the Virtual Play Slip which guarantees the Player’s entitlement to undivided Winnings in case of other winners. On one Virtual Play Slip, only NumberShield or DoubleJackpot can be played.

“Pay Out” – the amount, which the Underlying Lottery Operator of a EU Lotto game has to pay out or has already paid out in respect to a correctly matched Bet of a relevant draw in a relevant Prize Category.

“Player” – a registered user of the Website.

“Player Account” – the notional account created by a Player on the Website through which the Player can place and pay Bets on the Website as well as play IWGs.

“Privacy Policy” – the valid policy published by Lottoland in respect of the use and storage of personal information, which is incorporated by reference into these Terms and Conditions.

“Prize Category” or “Prize Tier” – the amount of numbers correctly matched (including Super Numbers, Stars, Euro Numbers, Powerballs, Megaballs, Bonus Balls and/or others as applicable) determines the Prize Category in respect of the relevant draw of a certain lottery or a relevant EU Lotto game, as announced in the official rules of the Underlying Lottery.

“Stake” – this refers to either the sum of money the Player decides to bet in respect of a relevant game and for a certain Virtual Play Slip, including any service fees, or the sum of money staked for one or more IWGs, including any service fees.

“Type A Prize Category” – a Prize Category where the payout to the player depends on the number of EU Lotto Winning Bets and Underlying Lottery Winning Tickets in that Prize Category, as defined in the EU Lotto Game overview.

“Type B Prize Category” – a Prize Category where the payout to the player depends on the number of EU Lotto Winning Bets and Underlying Lottery Winning Tickets in that Prize Category, as defined in the EU Lotto Game overview.

“Type C Prize Category” – a Prize Category where the payout to the player is independent from the number of EU Lotto Winning Bets and Underlying Lottery Winning Tickets in that Prize Category, as defined in the EU Lotto Game overview.

“Underlying Lottery” – a lottery that an EU Lotto game is based on.

“Underlying Lottery Jackpot” – the aggregate amount payable by the Underlying Lottery Operator in respect of all Underlying Lottery Winning Tickets in a Type A or Type B Prize Category in respect of the relevant draw of the Underlying Lottery, as announced by the Underlying Lottery Operator or, in a condition where no such Winning Tickets are announced, the amount that would have been payable by the Underlying Lottery Operator had there been a Underlying Lottery Winning Ticket in that Jackpot Prize Category in respect of the relevant draw.

“Underlying Lottery Operator” – the organisation that organises or co-organises the Underlying Lottery.

“Virtual Play Slip” – the electronic play slip on the Website to bet on a relevant lottery.

“Website” – the Internet portal of Lottoland, which is accessible at www.lottoland.tld, including joint or mobile Websites, which are operated by Lottoland within the same or another domain or within the same or another brand, any subdomains operated by Lottoland (*.lottoland.tld) or top level domains (www.lottoland.*) as for example www.lottoland.com as well as iframes or comparable contents supplied by Lottoland within the Internet pages of third parties and any related mobile applications.

“Winnings” – this refers to either the premium to be paid to the Player in respect of an EU Lotto Winning Bet, or the prize paid out in case of a winning Instant Win Game.

All references in these Terms and Conditions in relation to a Player placing a Bet or in relation to the placement of Bets refer to, unless otherwise regulated, the placing of a Bet by Lottoland with EU Lotto in the name and on behalf of the Player in Gibraltar. Unless the context clearly requires a different understanding, words used in one genus are to be understood in another genus as well.


FIRST SECTION – SPECIFIC TERMS AND CONDITIONS OF LOTTOLAND

1. The Player

1.1.
Each Player warrants at all times that
- they have read and understood the Terms and Conditions;
-they are not under 18 years of age (under-age gambling is an offence);
- they are not resident in South Australia;
- they are aware that they might lose their Stake submitted via the Website;
- they are not depositing monies originating from criminal and/or other un-authorised activities;
- they will pay any taxes due on Winnings;
- they are not persons on the Excluded List;
- the details provided by them at the point of registration and payment respectively are complete, accurate and have not been stolen or lost;
- they are at the time of placing their Bet or playing an Instant Win Game not a director, officer, or employee (or their spouse or dependant) of Lottoland or EU Lotto or of one of the Lottoland Group companies or a contractor or service provider of any of the Lottoland Group who is deemed by Lottoland to be in a sensitive position;
- they are not restricted by limited legal capacity; and
- they only have one Player Account at Lottoland.

Lottoland is entitled to void a Bet or Instant Win Game at any time if the Player is found to be or have been in breach at any time of any of these warranties, (including, for the avoidance of doubt, even after a relevant draw has taken place which would have entitled the Player to certain Winnings except for a breach of these warranties).

1.2.
The Player needs to register on the Website in order to use all services, place Bets or play an Instant Win Game. Lottoland reserves the right to refuse the completion of the registration for any person.

1.3.
The Player may be required to provide the following data in the course of registration, purchase or payout of Winnings: name, residential address, gender, date of birth, email address, telephone number, payment method data as well as other information relevant or necessary for the realisation of services provided by Lottoland. By providing this data the Player grants Lottoland permission to verify the data provided, including the verification of their age, directly through Lottoland or through specialised third party providers. Lottoland is not responsible for failure of payout due to non-provision of data by the Player, or the provision of missing, incorrect, incomplete or expired data. Lottoland is under no obligation to verify any data provided or to make contact with a Player to complete or change incorrect, incomplete or invalid data.

Australian players only
Lottoland is entitled to suspend the Player Account if identification verification is not completed within 45 days.

1.4.
The Player shall immediately inform Lottoland if their Bank Card or a comparable payment method, which they have specified on the Website, becomes lost, suspended or stolen; the same applies, if relevant passwords or confidential information has been submitted to third parties.

1.5.
Lottoland is entitled to request proof that a Player has authority to use any paying instrument which is linked to his account.

1.6.
The Player shall inform Lottoland about any changes with regards to information provided including, but not limited to Bank Cards and Bank Accounts, by updating their Player Account. Lottoland can not be held liable for any damages caused due to payment data being compromised.


2. Player Account

2.1.
The Player provides an email address and a password in the course of registration. The Player may self-manage their data at any time through the relevant Player Account.

2.2.
Players are not permitted to have more than one Player Account at any one time. If an additional account or accounts are opened by a Player and/or Payment details are used in multiple Player Acounts, Lottoland will be entitled in its sole discretion to close any such accounts without notice. Lottoland shall be entitled to inform EU Lotto who shall be entitled pursuant to the EU Lotto terms and conditions to void any bets made by that Player or to void any IWG participations of that Player.

2.3.
Lottoland shall be entitled in its sole discretion to define different minimum and maximum amounts for deposits and Stakes during a particular time period for a particular Player.

2.4.
The Player must keep their Player Account data (Player pass number, username and password) in a safe place in order to prevent unauthorised access. The Player is responsible for all activities and transactions conducted through their Player Account.

2.5.
The Player is neither authorised to grant third parties access to their Player Account nor to use third parties’ Player Accounts.

2.6.
It is the Players obligation to report suspected fraud or illicit use of their Player Account to Lottoland, and to take such steps as may be required in order to overcome it, such as by changing the password on the Player Account.

2.7.
The Player can lock their Player Account at any time („Temporary Suspension“ or “Self-Exclusion”). The order for Temporary Suspension or Self-Exclusion may be placed by using the respective facility in My Account on the Website. The Player may determine the duration of their Temporary Suspension or Self-Exclusion.

2.8.
The reopening of Player Accounts that have been self-excluded is only possible after the expiry of the Self-Exclusion period. For reopening their Player Account, Players must contact Lottoland’s Customer Service.

2.9.
The Player may close their Player Account permanently on the Website by using the facility My Account or by contacting the Lottoland Customer Service. The pre-condition for closing the Player Account is that there are no open or running Bets linked to the relevant Player Account. If the Player closes his Player Account and then opens a new Player Account, Lottoland shall have the right to close such new Player Account at its discretion and without any further explanation to the Player.

2.10.
The Player can see a list of all their active and expired Bets and Instant Win Games under the My Games section. A Bet is only considered accepted by Lottoland if the status of the play slip has the label „In Play“ or a status with an identical meaning. The order receipt confirmation sent by email or the status „Submitted“ or a status with an identical meaning only indicate that Lottoland has received the order for a Bet, not that it has been accepted. Only with a status like „In Play“ in the overview the Bet is considered accepted. In case that a Bet is not accepted, Lottoland will refund the value of this Bet to the Player.


3. Placing of Bets

3.1.
The Player instructs Lottoland to place Bets with EU Lotto on their behalf by filling out and submitting a Virtual Play Slip on the Website.

3.2.
After the Player has filled out the Virtual Play Slip, it is transferred to the Player’s shopping basket.

3.3.
The Player submits their Bet by providing their payment details and by clicking on the relevant and appropriate button in the shopping cart.

3.4.
Once the Bet is submitted, it cannot be amended or cancelled by the Player.

3.5.
Lottoland acknowledges receipt of the Player’s order by email. The Player may check the processing status of the relevant Bet at any time on the Website in their Player Account.


4. Payment and Accounts

4.1.
Betting or playing with a negative account balance is not possible.

4.2.
The Player is obliged to receive Winnings in Gibraltar and Lottoland will pay Winnings into a bank account in Gibraltar opened in the Player's name (the above does not apply to Australian players). Furthermore, the Player is obliged to receive Winnings equivalent to 100.000,00 EUR or more in a handover ceremony open to media of Lottoland’s choice and to give one or more interviews. The Player may still choose to stay anonymous. Lottoland may at its discretion waive these obligations and/or choose an alternative payment method if needed for operational or other reasons. For transfers, Lottoland may charge the Player with the fees for the bank transfer.

4.3.
With a direct debit order and authorisation respectively, the Player entitles Lottoland or its appointees the authorisation to debit the relevant amount from the Bank Account provided by the Player.

4.4.
In case of a returned direct debit Lottoland may reject the acceptance of further payments. Lottoland is entitled to transfer claims against a Player, including possible additional but appropriate fees to a collection agency.

4.5.
Any third party bank and payment processing charges and fees are borne by the Player and Lottoland is entitled to debit the Player Account accordingly. This also applies to foreign exchange charges.

4.6.
Lottoland will credit payments from Players to Lottoland’s bank account immediately upon receipt of funds. The Player has to state their player number with all bank transfers.

4.7.
In case a payment to Lottoland from a Player Account of a Player is ceased, interrupted, returned or for any other reasons not finalised or in case that such payment is cancelled afterwards or theft or fraud is obvious in this regard, Lottoland shall be entitled to debit the relevant amounts including possibly existing additional fees imposed to Lottoland.

4.8.
The credit balance of a Player’s Account does not bear interest.

4.9.
The Player can only withdraw funds that constituted Winnings. Under no circumstances will a Player be able to withdraw any bonus funds in his Player Account.

4.10.
A Player can only withdraw funds to a bank account in the name of the Player Account holder. Lottoland may at its discretion waive this obligation.

4.11.
The credited amount deposited by the Player and the payable credit balance on the Player Account respectively are held in a bank account in the name of Lottoland and are not subject to any particular escrow or mechanisms for protection in the event of insolvency. This does not apply to Players residing in the United Kingdom or Australia, where Player funds are held in a separate account.

UK Players only
From time to time Lottoland may hold a Player’s funds to the credit of that Player. Player’s Funds include, without limitation, cleared funds deposited with Lottoland by Players to provide stakes in, or to meet participation fees in respect of, future gambling.

All Player Funds of UK resident Players will be held in accounts separate from business accounts but they would form part of the assets of the business in the event of insolvency. These accounts may include bank accounts, investment accounts and other accounts. In an event of the insolvency of Lottoland or EU Lotto, the Player may lose any money stored in their Player Account. For further information, Players may refer to the Rating System of the UK Gambling Commission at http://www.gamblingcommission.gov.uk/Consumers/Protection-of-customer-funds.aspx.

The rating that Lottoland chooses is based on its own assessment of their arrangements for the protection of Player’s funds against the criteria in the Ratings Table provided by the UK Gambling Commission. The reason for the Basic rating is that the average Player only holds small amounts of money with Lottoland in the Player Account and in the typical case for a Player only a small amount per Player will be lost, which will not greatly affect the Player.

4.12.
Lottoland is entitled to debit the Player Account with appropriate expenses which refer to the costs incurred by Lottoland because of the execution of assignments from a Player or the execution of an order.

4.13.
Winnings are tax-free or non-taxable in many countries. The Player is primarily responsible for correct payment of taxes, duties and levies. In the event that Lottoland is required to pay any taxes, duties or levies directly to the regulatory authorities of a country in respect of a Player’s winnings, then it shall be entitled to deduct those from the Player’s Account or claim them from the Player accordingly.

4.14.
Lottoland shall be entitled to suspend a Player Account, if more than one year has passed since the last transaction of the Player. Prior to suspension Lottoland will make an effort to contact the Player via email or telephone. In case Lottoland is unable to reach the Player within four weeks and cannot specify their bank details for the transfer of a possibly remaining balance, the Player’s claim to this balance expires. Lottoland is entitled to use the remaining balance at their discretion including, and not exclusive of, a donation to a charitable organisation.


5. Rights of Lottoland

5.1.
Lottoland shall be entitled to suspend the relevant Player Accounts and Players from the use of the Website with immediate effect, if Lottoland believes that a Player does not meet the requirements named in these Terms and Conditions. In addition, Lottoland shall be entitled to suspend the relevant Player Accounts and Players from the use of the Website, if Lottoland believes that: i. the Player has provided false or misleading information in connection with their Player Account, any payment methods or otherwise in connection with the Website and the services available through it; ii. the Player maintains more than one Player Account; iii. the Player is involved in any fraud-related activities; iv. the Player is in breach of any other substantial provision of these Terms and Conditions; v. the Player has used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes including but not limited to if Lottoland has reasonable suspicion that a Player is abusing or attempting to abuse a bonus, offer or other promotion form or taken advantage of any software or system bug or failure; vi. any of the events referred to in this clause may have occurred or are likely to occur; vii. required by law or if requested to do so by the police, by any regulatory authority or by court, in addition, Lottoland shall be entitled to suspend the relevant Player Accounts and Players from the use of the Website, if Lottoland believes that (i) any details of the Bank Account or Bank Card were, or have become, incorrect or the card is reported as lost or stolen or becomes the subject of fraud, (ii) Lottoland receives a negative appraisal of creditworthiness for a Player or any direct debit collection due from a Player is returned for reasons attributable to the Player, (iii) the Player has used a payment instrument without the owners approval; or (iv) the Player has allowed a third party to place Bets using their Player Account.

5.2.
During the period of any suspension of a Player Account the Player will be prevented from accessing or using their Player Account; in addition, Lottoland may investigate the event that gave rise to the suspension and Lottoland will be entitled (but shall not be obliged) to require that the relevant Player provides all such identification documents as Lottoland reasonably requires.

5.3.
Should Lottoland determine that the event giving rise to suspension has occurred, Lottoland will be entitled to terminate the Player Account in question permanently and may choose to do so once any outstanding Stakes associated with that Player Account for future Bets and/or Instant Win Games expire or otherwise may at its discretion authorise EU Lotto to void such Bets or any IWG participations issued or played. If the Stake was placed by a Player under 18 years of age, Lottoland shall authorise EU Lotto to void the relevant Bets and any IWG participations in which case the Stake (if returned by EU Lotto to Lottoland) will be returned from Lottoland to that person's Bank Account and the Player Account will be closed.

5.4.
Should Lottoland determine that such a breach has not occurred, the suspension of the Player Account will be brought to an end.

5.5.
If Lottoland terminates a Player's use of the Website for any other reason, Lottoland will notify the relevant Player by email using the email address provided to Lottoland. In such circumstances, Lottoland shall refund the payable balance held on the Player Account to the Player, after both stakes and any fees incurred have been deducted, and Winnings for all the future and open Bets and/or IWG participations that the Player has already purchased have been settled, using the Bank Account provided by the Player.

5.6.
Lottoland may withhold, delay or cancel any Winnings or Player’s funds from a Player if, Lottoland deems in its absolute discretion that (i) there may be chargebacks in respect of the relevant Player Account or between that Player and any affiliate of Lottoland, (ii) the Winnings stem directly from a chargeback or (iii) the Player has partaken in any form of bonus abuse, cheating, fraud or taken advantage of any software or system bug or failure.

5.7.
Australian Players only
Lottoland may disclose the Player’s name, residential address and date of birth to a credit reporting agency for the purpose of obtaining an assessment of whether the personal information provided matches (in whole or in part) the personal information held by the credit reporting agency.

This process assists in verifying the Player’s identity for the purposes of the Commonwealth Anti-Money Laundering and Counter-Terrorism Financing Act 2006.

The credit reporting agency may prepare and provide Lottoland with such an assessment and may use the Player’s personal information including the names, residential addresses and dates of birth contained in credit information files of the Player and other individuals for the purposes of preparing such an assessment.


6. Winnings

6.1.
Players may inform themselves with respect to Winnings on their Player Accounts on the Website. In addition, Lottoland may inform the Player with respect to Winnings by email, SMS/text message or in other ways. Information about Winnings can be provided in any currency.

6.2.
Lottoland transfers the Winnings to the Player Account of the Player after publication of the relevant Pay Outs, calculation of Winnings and reception from EU Lotto. The Players are entitled to either use their Winnings to pay for future Bets and/or Instant WIn Games or request that Lottoland pay Winnings into a bank account in accordance with clause 4.2. above. For safety reasons, Lottoland may transfer amounts to a Player’s Bank Account or other bank account nominated by a Player, given that it is in accordance with clause 4.2. above, only after a copy of the front and back side of a valid identification document, whose information fits the name or maiden name, date of birth and address the Player has provided in the process of registration, has been received and accepted.

6.3.
Lottoland is authorised to in its sole discretion authorise EU Lotto to void the relevant Bets or Instant Win Games, if any of the following occur: (i) Lottoland was instructed by a Player to place Bets only after the relevant deadline or after the start of the relevant draw and/or if Lottoland erroneously accepted an instruction to place Bets on the Website after the relevant deadline or after the start of the relevant draw, (ii) Lottoland becomes aware of a genuine error in relation to that Bet or draw and is not able to contact the Player to correct the error or confirm the Bet before the deadline, (iii) Lottoland was instructed to place a Bet or purchase an IWG participation by a Player who has provided false, incomplete or expired information in connection with their Player Account or otherwise in connection with the Website or the services available through it, (iv) Lottoland was instructed to place a Bet or purchase an IWG participation by a Player who has been involved in any fraud-related activities in relation to the Bet or Instant Win Game, the operation of the Player Account or otherwise in connection with the Website or the services available through it, (v) Lottoland was instructed to place a Bet or purchase an IWG participation by a Player who was, at the time of placing the Bet, less than 18 years old, (vi) the Player maintains more than one Player Account, (vii) in conjunction with any draw or Random Number Generator user for Instant Win Games, fraud and/or technical and/or human error or unwarranted influence was found, (viii) the draw is declared by an organiser or co-organiser as being invalid or (ix) Lottoland deems in its absolute discretion that a Player has partaken in any form of bonus abuse, cheating, fraud or taken advantage of any software or system bug or failure.

6.4.
Lottoland passes on only those Winnings, which were paid out by EU Lotto to Lottoland for the Player. Lottoland is only obliged to credit Winnings to a Player Account or comply with instructions from a player to pay Winnings into a bank account in accordance with clause 4.2. above if (i) Lottoland received the Winnings from EU Lotto and (ii) the Player is entitled to a Winning.

6.5.
For Winnings in any Prize Category or Instant Win Game, EU Lotto may require additional documents such as certified copies of a proof of identity and address, regardless of whether such proof was provided to Lottoland previously. All requested and required documents must be provided by the Player no later than 12 weeks after the date of the draw of the relevant Game or the Winnings shall be forfeit.


7. Other Rights

Lottoland reserves the right, i. to set off against a Player's Winnings the amount of any unpaid Bets or Instant Win Games owed by that Player to Lottoland or any affiliate; ii. to terminate, vary or suspend any Player Account, immediately and without prior notice, for any other reason at Lottoland’s sole discretion; and iii. to require that the relevant Player provide identification documents in order to enable Lottoland to satisfy itself as to the validity of Player Account details and the Player’s entitlement to the Winnings in accordance with these Terms and Conditions. Lottoland may withhold payment of Winnings until any such matter has been solved entirely.


8. Website, Links and Banners

8.1.
Lottoland reserves the right to make changes or corrections to, suspend or discontinue any aspect of the Website and the content or services or products available through it. Such changes shall not be applied retrospectively and in the event that such changes affect live Bets or Instant Win Games, Lottoland shall be entitled to authorise EU Lotto to void such Bets and/or Instant Win Games and the Stakes (if returned by EU Lotto in such cases where they have been paid to EU Lotto) shall be repaid to the Player Account.

8.2.
Lottoland is not responsible for any promotional links or advertising banners of third party advertisers.

8.3.
Players must not misuse the Website by introducing viruses, Trojans, worms, or other material that is malicious or harmful. Lottoland will not be liable for any loss or damage to Players caused by a distributed denial-of-service attack, viruses or other harmful material that may infect a Player's computer equipment, computer programs, data or other material while using the Website or any website linked to it.

8.4.
While Lottoland endeavours to ensure that the information on this Website is correct, Lottoland does not warrant the accuracy or completeness. The Website may contain errors or inaccuracies, or information that is out of date.

8.5.
The contents of this Website (including these Terms and Conditions) are protected by international copyright laws and other intellectual property rights. The owner of these rights is Lottoland, its affiliates or other third party licensors. All products and company names and logos mentioned on this Website are the trademarks, service marks or trading names of their respective owners, including Lottoland. Players are permitted to print and download extracts from this Website only for their personal reference, and only provided that i. no documents or related graphics on this Website are modified in any way; ii. no graphics on this Website are used separately from accompanying text; and iii. the status of Lottoland (and of identified contributors) as the author of any material on this Website is acknowledged.

8.6.
Other than as set out above, no part of this Website may be reproduced or stored, modified, copied, republished, uploaded, posted, transmitted or distributed, by any means or in any manner, or included in any other website or in any public or private electronic retrieval system or service including, but not limited to, text, graphics, video, messages, code and/or software without Lottoland’s express prior written consent.


9. Privacy Policy

Lottoland meets all statutory requirements with respect to the personal data of Players. The Privacy Policy shows more details in respect of the use and storage of the personal information.


SECOND SECTION – SPECIFIC TERMS AND CONDITIONS OF EU LOTTO

10. Bets on lotteries

10.1.
EU Lotto will accept Bets placed with it by Lottoland on behalf of the Player, if instructions to place those Bets have been actioned by the Player and those Bets have been placed with it by Lottoland.

Any reference in this section of the Terms and Conditions to a Player shall mean a Player acting through Lottoland as their intermediary.

EU Lotto is not a lottery operator. With EU Lotto, Players are placing Bets on the results of the drawings of offical and/or state-run lotteries.

10.2.
At least one Bet per Virtual Play Slip has to be filled in. Every Bet is classified either as a separate Bet (“Normal Bet”) or as a combination of Bets (“Combo Bet”). In a Combo Bet, all possible combinations of the selected numbers are considered Normal Bets.

10.3.
Only the first player to choose the NumberShield option for a particular set of numbers will be entitled to the NumberShield. Only one player may enable NumberShield for a particular combination.

10.4.
Depending on the selected EU Lotto game the Player may place a Bet for a certain duration (“Duration Bets”) and also extend the duration automatically (Subscription). Stakes for Duration Bets will be debited by pre-payment at the beginning of the relevant duration for all relevant draws for the selected duration.

10.5.
The Player may automatically extend Bets by selecting the “Subscription” option. Depending on the selected EU Lotto game the player may select a renewal period from 1 to 52 weeks. After this Subscription period has elapsed the Bets are renewed automatically for the selected period for withdrawal, if no notice of cancellation was received via the Player Account. The cancellation of a Subscription must be received by 23:59h of the day prior to the day the period for withdrawal ends. Stakes for following Duration Bets will be debited by pre-payment for every following period for withdrawal.

10.6.
By choosing the option “JackpotHunt” the Player may automatically extend the Virtual Play Slip until the current jackpot of the highest Prize Category in respect to the underlying lottery of the relevant EU Lotto game has been won. The period for withdrawal encloses only the next draw date.

10.7.
The deadline for participating in a draw is determined for each respective draw, and will be posted on the Website.

Valid Bets will be placed on the next relevant draw that takes place, provided that they are placed before the respective deadline and provided that the Player has not selected something else on purpose. The deadline will be displayed on the Website. It is up to the Player to ensure that instructions are given to place the Bet before the relevant deadline. For the avoidance of doubt, instructions to place or the apparent placement of a Bet after the start of a specific draw or a draw that has actually occurred will not be valid, irrespective of any automatic confirmation, that may be generated via email or the Website, or irrespective of a wrong deadline displayed on the Website.

10.8.
The “When Jackpot is” feature will set Bets to enter/play a particular EU Lotto game only if the announced jackpot for the underlying lottery has reached or exceeded the specified “When Jackpot is” amount for the relevant draw.

10.9.
If a lottery makes multiple draws on the same day/date, then unless otherwise specified by EU Lotto, a Player's Bet will apply only to the main draw taking place on that day/date (or, where no main draw takes place, the first draw), under exclusion of any other draw made by the lottery in question.

10.10.
If a lottery draw does not take place or no draw result is published or officially announced, all valid Bets on that draw will stand for the rescheduled draw (or, if there is none, the next available relevant draw).


10.11.
EU Lotto endeavours to ensure that all the jackpot values for lotteries offered on the Website are correct, but assumes no responsibility for errors contained in such information. EU Lotto estimates the amount of future jackpots using certain assumptions, such as the current or future jackpot being won or rolled over, but is not liable for false assumptions, calculations or forecasts.

10.12.
Instead of using financial instruments to guarantee the payout of the jackpots and Winnings offered on the Website, EU Lotto may also purchase actual entries into underlying lotteries on behalf of the Player. EU Lotto may require winners for such entries to collect prizes directly from the Underlying Lottery Operator. In the event that Winnings for such entries incur any taxes, duties or levies, these are to be borne by the Player. Under no circumstances EU Lotto shall have any obligation to pay the Player an amount an Underlying Lottery Operator may fail to pay the Player in connection with any Winnings for such entries.

11. Winnings for Bets on lotteries

11.1.
EU Lotto calculates the Winnings for each Bet. The calculation is different per Underlying Lottery and Prize Category, the following table „EU Lotto Game Overview“ explains how each Prize Category can be achieved and which calculation method applies for it.